More Cruise Tips

Safe passage

Having a safe and happy cruise is the most important thing to us. That’s why we take the safety and security of our guests and crew very seriously. Closed Circuit TV (CCTV) monitoring has been added across our fleet to enhance onboard security. We keep you safe ashore too. We continually review the security situations at every port we visit. We’ve also introduced additional screening in ports, including the use of drug sniffer dogs at embarkation and random itemiser checks at ports of call.

Be careful with what you bring onboard. All luggage, including hand and check-in, will be x-rayed at embarkation and disembarkation. Guests must declare to Customs all amounts of alcohol in excess of the local Customs limits.

A stiff drink

Our bartenders love to make fancy cocktails when you want them. But because we’re committed to the Responsible Service of Alcohol it means there may be times when we consider it appropriate to refuse the service of alcohol to a guest for any reason. Guests must be 18 years or over to purchase or consume alcohol, or to gamble onboard. Government issued photo identification may be requested (Queensland ‘Adult Proof of Age Card’ will be accepted, however the older version of Queensland ‘Card 18+’ will not be accepted). If you buy alcohol ashore it will be collected at the gangway for safe keeping and returned to you on the last day of your cruise.

Never accept drinks from strangers and never leave your drink unattended. If you think your drink has been spiked, report this immediately to either the local authorities if ashore, or our security staff or bar staff onboard.

Lighting up?

We try our best to keep everyone happy on every cruise. So in the interest of our guests’ health, safety and enjoyment, smoking is not permitted indoors, including in rooms, suites and on private balconies. This is in line with Australian standards. Outdoor smoking venues will be published in Good Times onboard your cruise. This includes the smoking of electronic cigarettes.

Fit to cruise

We reserve the right to deny boarding of any person we believe is not suitable to travel. This could be because the person:

  • Is unfit to travel in the opinion of the Senior Doctor
  • Seeks to travel in violation of any applicable law
  • Engages in excessive behaviour which may compromise the safety, wellbeing or enjoyment of themselves or anyone else
Back to Plan


  • A

    The departure wharf for your cruise will be displayed on your eTicket, in Cruise Control, as well as your booking confirmation.

  • A

    Your P&O Cruises luggage tags are included with your eTicket. Please ensure one tag is printed, filled in and attached to each piece of luggage prior to arriving at the terminal on the day of departure.

  • A

    Please go to 'Find a Cruise' at the top of this page and search for your cruise by the port or date, or alternatively you go to the 'search tab' and select your cruise from the available list. Once your cruise is open, scroll down to 'Where You'll Go' and details for your cruise's arrival and departure will be there.