Pre-Cruise Checklist


Let the countdown begin. We want to make sure you’re completely ready on the day of departure. We have devised this handy pre cruise checklist, so you can make sure you’re good to go and ready to cruise!

When you book

Some things take a bit of extra time to prepare for. To make sure we can accommodate you properly we ask that you advise us of any medical condition/disability you may have, including pregnancy, at the time of booking. If you have any special dietary requirements, we will need to know about these at the time of booking too.

The first payment

We know that booking a cruise is super exciting. Before you pay your deposit take the time to read the terms and conditions of booking, just so you know exactly where you stand. Having a back-up plan is a good thing and that’s why P&O strongly recommend you arrange appropriate international travel insurance when you make your first deposit.

While you're waiting it out:

There are a few things you can do while you’re waiting for your adventure to start. For you to be able to board the ship we require that you;

  • Check your visa requirements with your relevant consulate, embassy or online visa service provider such as www.visalink.com.au or www.travcour.co.nz
  • Advise us of your emergency contact details by completing Personal Details in Cruise Control at cruisecontrol.pocruises.com.au or by visiting your travel agent.

Hanging out onboard is fun but don't miss the boat on our amazing Shore Tours. To make sure you secure a place, It's best to start booking them now.

We recommend that your check these off your list at least 75 days prior to departure.

Almost ready to go

Its getting close now so it's important to make sure you get some of the very last (and the very important) pre cruise tasks done. For you to be able to board the ship we require you;

  • Verify with your doctor if any vaccinations are required for your cruise.
  • Ensure your passport is valid for at least six months beyond the end date of your cruise. Please note, Australian residents do not need a passport or visa for any cruise that doesn't visit a foreign port; however, government issued photo ID is required.

We recommend that your check these off your list at least 45 days prior to departure.

Its time to ship out

When the day finally comes for you to head off on your adventure, make sure your passport is in your carry-on baggage when you board, for easy access.

We don’t want your family and friends to miss you too much! Make sure you let them know how they can reach you at sea.

Double, triple check

Making sure everything is completed and correct before you cruise. Visit Cruise Control to confirm your booking is complete. Please ensure the following details are correct;

  1. Full name as shown on passport or photo ID
  2. Contact details including home phone, mobile and email address
  3. Address details
  4. Date of Birth
  5. Emergency contact details
  6. Passport details

If you don’t have access to the Internet, contact your Travel Agent or our cruise Contact Centre for assistance. If the name doesn't match your passport, it's important you get in touch with your Travel Agent or our Cruise Contact Centre to correct this information.

Get your documents together

Before your holiday, make sure you have all the necessary documentation needed to travel or you may be denied boarding on your flight or cruise. Please read our Terms & Conditions online at pocrusies.com.au or pocruises.com.nz.

Passports are needed for all guests on international cruises and need to be valid for at least six (6) months after the date you return. In addition, travel with us won't revalidate an Australian or New Zealand re-entry visa.

For cruises that don't visit any foreign ports, a valid passport or government issued photo identification is needed (Queensland 'Adult Proof of Age Card' will be accepted, however the older version of Queensland 'Card 18+' will not be accepted). For Australian domestic cruises, a current Medicare card can be used for guests under 18. For New Zealand domestic cruises, an original or certified copy of the child's birth certificate or a school pass with photo will be accepted.

There are many regulations that apply to different nationalities and each country we visit. Check your visa requirements with your relevant consulate, embassy or online visa service provider such as www.visalink.com.au or www.travcour.co.nz.

SAFETY ADVISORY: Recently, Samsung announced a global “stop sale” and voluntary recall (view recall notice here) and exchange program on certain Galaxy Note7 smartphones. Such phones, with particular lithium-ion batteries, can overheat and catch fire, posing a burn hazard. As such, please be advised that all guests in possession of a Samsung Galaxy Note7 smartphone must take the following precautions.
  • Turn off the device;
  • Disconnect the device from any charging equipment;
  • Disable all applications that could inadvertently activate the device (e.g., alarm clock);
  • Protect the power switch to prevent its unintentional activation; and
  • Keep the device on your person or nearby in carry-on baggage. (Do not place in checked baggage.)
As our guest, please follow the above precautions while traveling on any of our ships, and if possible, please refrain from taking these devices with you on board.

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