The following applies to all applicable cruise departures until further notice and is subject to change based on relevant local health requirements.
Prior to Boarding
Please note that effective for all P&O Cruises departures on or after 29th August 2023, any guest who is unable to board due to testing positive to COVID-19 will be subject to our cancellation & refund policy.
Guests with valid travel insurance should submit a claim with their insurance provider.
During your cruise
Any guest who tests positive to COVID-19 during their cruise and is required to isolate onboard, will be eligible to receive a Future Cruise Credit for the number of days in isolation. Any guest who must isolate during their cruise, will be entitled to a Future Cruise Credit for the days spent in isolation. The Future Cruise Credit will be the value of the cruise fare paid for the number of cruise days missed less government taxes, fees and port expenses, and will be subject to our standard terms and conditions for Future Cruise Credits.
Visit our Healthy Cruising pageand FAQs, for more information.