We want to make leaving the ship as easy as possible. That's why disembarkation will be staggered in groups and each group will be identified by their group coloured tag. To enable officials to prepare for disembarkation, kindly wait in the comfort of your assigned lounge on the ship until your colour group is called to disembark. Customs and Immigration inspectors will review with you the Customs declarations form upon which you have listed all the articles bought in foreign ports or in the ship's boutiques.
Returning to Australia
Australian residents returning to Australia are allowed a duty-free exemption of AU$900 per adult and AU$450 for people under 18 years of age, which includes the cost of 2250ml of alcoholic beverages for each guest 18 years of age or older.
Returning to New Zealand
New Zealand residents returning to New Zealand who have been out of the country for eight days are allowed a duty-free exemption of NZ$700 per adult, which includes the cost of 4.5 litres of wine or 4.5 litres of beer, one bottle containing not more than 1125ml of spirits, liqueur, or other spirituous beverages for each guest 17 years of age or over. It is recommended guests keep their sales receipts handy for declaring their purchases.
All food, plant materials, animal products and souvenirs containing any of these substances, need to be declared to Quarantine in Australian or New Zealand ports upon your disembarkation. Depending on how pest and disease free the items are, the following will happen:
- They will be returned to you after inspection
- They can be treated to make them safe, subject to fees and special conditions
- They will be destroyed by Australian or New Zealand quarantine
Please note, these guidelines are correct at the time of printing, however they are subject to change without notice. For the most-up-to-date Customs information, we recommend you attend the Cruise Director's disembarkation talk given during the last days of the cruise or visit www.border.gov.au for disembarkation in Australia or www.customs.govt.nz for disembarkation in New Zealand.
In addition, Australian Customs Service has a guide for international travellers to familiarise themselves with Australia's prohibited and restricted goods laws and personal duty-free concessions. For a free copy visit the "Information for Travellers" page at www.border.gov.au or call 1300 363 263 (Australia only).
Please note, all guests travelling on an international cruise returning to Australia must complete an Incoming Passenger Card for customs processing. These will be distributed to your room along with your disembarkation letter.