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Home Plan Know Before You Go

Know Before You Go

Start ticking things of your to-do list. After you’ve booked and paid you can really start getting ready to cruise. From the second you step onboard to the very last moment, we help you make this holiday unforgettable – for all the right reasons.

Pre-cruise checklist

Let the countdown begin. With our pre cruise checklist you’ll be completely ready on the day of departure.
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What To Pack

Packing your bag is the last thing to do before your adventure. Make sure you’ve got everything you need for the best holiday ever!
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Life On Board

Even though you’re out to sea we make sure you don’t go without! We want you to have it all while onboard P&O Cruises.
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Arrival & Departure

Sometimes your so excited pre cruise it’s easy to forget about organising the most important things. The last thing you want is to miss the boat!
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Travel Insurance

We think having a back up plan is a good idea. That’s why P&O recommend you purchase appropriate international travel insurance.
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Health & Safety

A little preparation can go a long way to making sure you have a healthy, safe and enjoyable holiday.
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What Else Should I know

Make sure you know everything – these are just the extra things we think are important for you to be aware of before you cruise.
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Plan

Frequent Questions

Q

Can my family & friends come with me to the wharf?

A

Family and friends are welcome to share in your excitement and wave farewell from the cruise terminal.

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Q

What if I need a wheelchair to embark to embark the ship?

A

If you require a wheelchair for boarding please make contact with the Wheelchair Registration desk when you get to the terminal.

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Q

What is involved in the check-in and embarkation process?

A

When you first get to the cruise terminal, you will need to check-in your luggage at the luggage drop-off area. You will then be provided with a Health Questionnaire that must be completed prior to check-in.

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Q

Where does my cruise depart from?

A

The departure wharf for your cruise will be displayed on your eTicket, in Cruise Control, as well as your booking confirmation.

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Q

Do I need luggage tags?

A

Yes. Your P&O Cruises luggage tags are included with your eTicket.

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Q

Where can I find the latest check-in and departure information?

A

Call Arrivals and Departures Infoline is updated at least 48 hours before arrival/departure. For any last minute changes, we will send a message to the mobile number provided at time of booking.

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Q

What time can I check-in for my cruise?

A

Staggered check in times are in place on all P&O Cruises' departures. Simply log into Cruise Control at any time from 60 days prior to departure to select your preferred check in time.

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