We wanted to let you know that P&O Cruises has extended the rolling pause in cruise operations in Australia to September 17, 2020. This is in response to the Australian Government’s approach to managing the resumption of cruising in our region.
Australia and New Zealand have so far excelled in flattening the COVID-19 curve and governments in both countries have outlined a multi-phased approach to reopening society including how we travel and holiday. With this in mind, we have reviewed the current end date of our pause in cruise operations.
We will make direct contact with guests whose cruises are affected by the amended date to let them know of this development and to apologise for the disruption. These guests can reschedule their cruise at a later date with the added bonus of onboard credit or obtain a full refund.
As the pause continues, we will continue to develop additional protocols and procedures to keep you safe when the time is right to resume sailing and people again feel comfortable to gather. As always, our highest priority is the safety and the health and well-being of our guests, crew and the communities we visit.
Thank you again for your unswerving loyalty, patience and goodwill during this time of uncertainty. This is the most challenging period that the travel sector has experienced but, like so many of you, we are determined to cruise again. And when that happens, it will be people who know what P&O has to offer who will return to cruising as their number one holiday choice.