Future Cruise Credit FAQs


Thank you for your continued support and loyalty to P&O Cruises Australia. Cancelling a cruise is the last thing we ever want to do but these are extraordinary times and we have no hesitation in putting the health and well-being of our guests, crew and the wider community first.

If you have recently received a Future Cruise Credit due to our temporary pause in operations, please see below to find out more information on how and when you may use this credit. We look forward to resuming normal operations and welcoming you onboard.

What is a Future Cruise Credit?

A Future Cruise Credit is like a store voucher or gift card that can be used to pay for the cruise fare in a new or existing booking with us. The credit cannot be applied to the taxes, fees and port charges. It also cannot be used to cover deposit requirements where the value of your new holiday exceeds the value of the credit amount of your new cruise booking.

 

How do I use it online?

Use your Future Cruise Credit in 3 easy steps!

1. Find your next cruise, choose your room and options. 2. When booking, be sure to login to your account and check your Cruiseling number. 3. Your Future Cruise Credit will automatically be applied to your fare. Just pay any deposit and the taxes, fees and port expenses to confirm your booking.

That's it!

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