Latest Cruise News


At P&O Cruises, our number one priority is the health and well-being of our guests, crew and the wider community. In response to the continuing impact of the global health crisis, we have implemented a temporary pause of operations for all departures in Australia and New Zealand until 29 October 2020.

REFUNDS & FUTURE CRUISE CREDITS

To check if your booking has been affected by the pause or the progress of your pending Future Cruise Credit/Full Refund, simply enter in your booking details in our new online tools below. Frequently asked questions can be found here.

CHECK IF YOUR BOOKING WAS AFFECTED BY PAUSE
 
TRACK YOUR REFUND OR FUTURE CRUISE CREDIT

P&O ASSURANCE

P&O Assurance is our new payments and cancellation policy designed to provide you with maximum flexibility in your cruise holiday plans. Frequently asked questions can be found here.

Our policies at a glance –

Cruise begins between Final Payment Due Date Cancel By
30 October - 30 November 2020  30 days prior to departure 48 hours prior to departure and receive a Future Cruise Credit to the value of the original cruise fare paid to us*
1 December 2020 onwards 75 days prior to departure Standard cancellation policy applies

* Please note if you cancel your booking less than 48 hours prior to departure then standard cancellation policy will apply.

REQUEST CANCELLATION UNDER P&O ASSURANCE
          CHECK MY FINAL PAYMENT DATE      

Recent Announcements

Pause in Operations across Australia and New Zealand until 29 October 2020

23 July 2020

In response to the continuing impact of the global pandemic on the way we travel and holiday, P&O Cruises has extended its rolling pause in cruise operations across Australia and New Zealand to 29 October 2020.

Read More

Please click here to see our previous announcements.