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Frequently Asked Questions
P&O Upgrade Me
What happens if my bid is not accepted?

What happens if my bid is not accepted?

Nothing. You won’t be charged any additional amount, and you’ll stay in the room you originally booked.

P&O Upgrade Me

Can I choose the location or specific features of the upgraded room when placing a bid in P&O Upgrade Me?
Can I place multiple bids?
Can I use my Future Cruise Credit as payment for my upgrade?
How can I change the credit or debit card that I used to submit a bid?
How do I check whether my cruise booking is eligible for P&O Upgrade Me?
How do I get a P&O Upgrade Me invitation email?
How much do I pay for my upgrade if I am cruising solo?
How much do I pay for my upgrade if my booking includes more than two guests?
Is the amount of the bid per person per day or for the whole cruise?
What currency is the bid amount in?
What happens if I’m part of a group or traveling with another booking and I want to bid for an upgrade?
What happens if my bid is not accepted?
When will I know if my bid is accepted?
Will I receive all the amenities of a Mini Suite or a Suite if I am upgraded to one?