How do I reset the password for my account?

Don’t worry – we can help. Go to, enter your email address and we’ll send you an email to reset your password. Alternatively, in the P&O Cruises App, on the login screen select the ‘Forgot’ option under the password field, then enter your email address.

If you’re onboard one of our ships and forget your password, we can reset your password using a code. Just visit our friendly Internet Specialist onboard to assist you.