Best Price Guarantee
P&O has a diverse range of cruise departures, from long weekend getaways to relaxing, cultural or adventurous domestic and international holidays. Plus, at each destination we’ve found the best sights, wonders, adventures, shopping and entertainment and guests can experience the very best of every port of call is available for guests. You can get the expert low down from knowledgeable local guides and have the chance to experience the best of each place visited. And, with over 860 Shore Tours to choose from, you really are spoilt for choice.
When you book your Shore Tours with P&O, you know you are getting great value. If you find the same tour for less elsewhere, we will offer a 110% of the price difference back to enjoy in the form of non-refundable onboard spending money.
Plus, small group tours with 25 or less guests are available for ultimate flexibility and guests can choose their own private vehicle.
Terms and Conditions Apply:
Australia/New Zealand Best Price Guarantee Terms and Conditions P&O Cruises Australia
In order to be eligible to receive the Best Price Guarantee, you must (1) purchase the applicable shore tours through P&O Cruises Australia prior to the commencement of your cruise; and (2) complete and submit an online Shore Tours Best Price Guarantee form at least seven days prior to the commencement of your cruise.
P&O Cruises Australia will review your request within two (2) business days. The lower tour rate must be publicly advertised, including applicable taxes and fees and available to the general public at the time your request is submitted, as determined by P&O Cruises Australia personnel. Rates offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices; prices obtained via auction or similar process; or prices available only by using a coupon or other promotion not offered to the general public are ineligible. Tour prices advertised on pocruises.com.au in AUD will be matched to tours advertised in the same currency. The tour price matched must be the listed price on pocruises.com.au in AUD. Pricing is visible upon log in to My Account. The Best Price Guarantee is available only for exact tour matches, including, duration of the tour, transportation fees, meals and beverages and the exact dates of the tour as booked through P&O Cruises Australia. The Best Price Guarantee is not available for tours booked through any third party where tour details are unknown until after purchase. The Best Price Guarantee does not apply to tours provided in private vehicles with drivers or Mid-Cruise Overlands & Overnights. The Best Price Guarantee is not available for tours booked through any third party where tour details are unknown until after purchase. The Best Price Guarantee is not available in Asia, Southeast Asia or Japan ports. The Best Price Guarantee does not apply to Land + Sea Tours, EXC City Stays & Pre/Post Overlands.
Failure to meet any of the conditions listed in these terms and conditions will result in your request form being rejected.
If your request meets these requirements, P&O Cruises Australia will issue a non-refundable onboard credit worth 110% of the price difference. An email confirming the outcome of the request will be sent to you. If your tour is cancelled for any reason, your onboard non-refundable credit will also be cancelled. The non-refundable onboard credit is non-transferable and cannot be redeemed for cash. The non-refundable onboard credit must be used during the same cruise as the tour has been booked. Any unused amounts will not be refunded or cashed out.
P&O Cruises Australia reserves the right in its sole discretion to modify or discontinue the Shore tours Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. The terms that are in effect at the time of your booking will determine your eligibility under the Shore tours Best Price Guarantee. No change in the Shore tours Best Price Guarantee will affect any coupon that has already been issued to you. The failure by P&O Cruises Australia to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.