Contact Us


Couldn't find what you were looking for? Why not search below and if you still need help, get in touch!

Reservations & General Enquiries

Call from Australia: 1300 159 454

Call from New Zealand: 0800 78 0716

International calls (from overseas): +612 9432 8500

Opening Times:

Monday - Friday: 8am - 6pm AEDT

Submit an Out of Pocket Claim by clicking here

Contact Us Form

Before you email us, be sure to 'Ask Capt'n' below as he can help answer most of your questions.

If you still have an enquiry please use the below form to contact us:

Plan Your Cruise with a Free Cruise Holiday Planner

If you love to book Direct, our team of Cruise Holiday Planners can help you arrange your personalised P&O Cruises holiday, ensuring that every detail is tailored to suit your needs so that your holiday is LIKE NO PLACE ON EARTH. To make a new booking, email PACHP@pocruises.com.au or complete your details below and we will call you back.

PLEASE NOTE: If you have an existing booking with a Travel Agent, please contact your agent directly if you have any questions relating to your booking.

Compassionate Refund Request:  

Fill out request form

Media Inquiries:

For media queries from Australia and New Zealand please contact +61 2 8326 4116 or +61 2 8326 4111.

Contacting our ships:

PACIFIC ARIA

Australia: 0011 1 321 837 6315 or 0011 1 321 837 6316

PACIFIC DAWN

Australia: 0011 1 321 837 6300 or 0011 1 321 837 6301
New Zealand: 00 870 32 35 00 193

PACIFIC EXPLORER

Australia: 0011 1 321 837 6325  or 0011 1 321 837 6326