Reservations & General Enquiries
Call from Australia 1300 159 454
Call from New Zealand 0800 78 0716
International calls (from overseas) +612 9432 8500
Opening Times:
Monday - Friday 7am - 9pm AEDT
Saturday 8am - 6pm AEDT
Sunday 8am - 6pm AEDT
For General Enquiries, email information@pocruises.com.au
If you would like to provide feedback about your cruise experience
You are welcome to send your email to: feedback@pocruises.com.au
Or if you prefer, please send your letter to:
Guest Relations
PO Box 1429
Chatswood NSW 2057
Plan Your Cruise with a Free Cruise Holiday Planner
If you love to book Direct, our team of Cruise Holiday Planners can help you arrange your personalised P&O Cruises holiday, ensuring that every detail is tailored to suit your needs so that your holiday is LIKE NO PLACE ON EARTH. To make a new booking, email PACHP@pocruises.com.au or complete your details below and we will call you back.
PLEASE NOTE: If you have an existing booking with a Travel Agent, please contact your agent directly if you have any questions relating to your booking.
Compassionate Refund Request:
Fill out request formMedia Inquiries:
For media queries from Australia and New Zealand please contact +61 2 8326 4116 or +61 2 8326 4111.
Contacting our ships:
PACIFIC ARIAAustralia: 0011 1 321 837 6315 or 0011 1 321 837 6316
PACIFIC EDENAustralia: 0011 1 321 837 6320 or 0011 1 321 837 6321
PACIFIC DAWNAustralia: 0011 1 321 837 6300 or 0011 1 321 837 6301
New Zealand: 00 870 32 35 00 193
Australia: 0011 1 321 837 6305 or 0011 1 321 837 6306
New Zealand: 00 870 76 48 42 686
Australia: 0011 1 321 837 6325 or 0011 1 321 837 6326