Reservations & General Enquiries

Call from Australia 1300 159 454

Call from New Zealand 0800 78 0716

International calls (from overseas) +612 9432 8500

Opening Times:
Monday - Friday 7am - 9pm AEDT
Saturday 8am - 6pm AEDT
Sunday Closed

For General Enquiries, email information@pocruises.com.au

NOTICE 22/08/2018

If you are booked on the Pacific Jewel on a departure on or after 24 Feb 2019, you will receive a communication over the next 2 weeks with details of alternative arrangements we have made for you to consider. We kindly ask for your patience and to only contact us once you have received your new confirmation.

If you would urgently like to discuss this further with us, please call us on 1300 550 491 (AU)/0800 543 177 (NZ) or you can email us at cruiseupdates@pocruises.com.au

We thank you for your patience and understanding.

If you would like to provide feedback about your cruise experience

You are welcome to send your email to: feedback@pocruises.com.au

Or if you prefer, please send your letter to:

Guest Relations
PO Box 1429
Chatswood NSW 2057

Plan Your Cruise with a Free Cruise Holiday Planner

If you love to book Direct, our team of Cruise Holiday Planners can help you arrange your personalised P&O Cruises holiday, ensuring that every detail is tailored to suit your needs so that your holiday is LIKE NO PLACE ON EARTH. To make a new booking, email PACHP@pocruises.com.au or complete your details below and we will call you back.

PLEASE NOTE: If you have an existing booking with a Travel Agent, please contact your agent directly if you have any questions relating to your booking.

Compassionate Refund Request:  

Fill out request form

Media Inquiries:

For media queries from Australia and New Zealand please contact +61 2 8326 4116 or +61 2 8326 4111.

Contacting our ships:

PACIFIC ARIA

Australia: 0011 1 321 837 6315 or 0011 1 321 837 6316

PACIFIC EDEN

Australia: 0011 1 321 837 6320 or 0011 1 321 837 6321

PACIFIC DAWN

Australia: 0011 1 321 837 6300 or 0011 1 321 837 6301
New Zealand: 00 870 32 35 00 193

PACIFIC JEWEL

Australia: 0011 1 321 837 6305 or 0011 1 321 837 6306
New Zealand: 00 870 76 48 42 686

PACIFIC EXPLORER

Australia: 0011 1 321 837 6325  or 0011 1 321 837 6326