Contact Us

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General Enquiries

General Enquiries

In order to respond more timely and accurately to your inquiries, please choose the category that most closely resembles your question. Also, please be sure to check our FAQ's as it often contains the answer you are looking for. If you are unable to find the answer to your question here, please call 1300 159 454 from Australia or 0800 780 716 from New Zealand for assistance or contact us via Live Chat.

Requesting a quote

If you wish to obtain a quote, please use the online Find a Cruise feature and visit any cruise to view it's current pricing. Click on the 'book now' button to view up-to-date pricing quote for your booking requirements.

Alternatively, contact our reservations department on 1300 159 454 (AU) or 0800 780 716 (NZ).

Plan Your Cruise with a Free Cruise Holiday Planner

If you love to book Direct, our team of Cruise Holiday Planners can help you arrange your personalised P&O Cruises holiday, ensuring that every detail is tailored to suit your needs so that your holiday is LIKE NO PLACE ON EARTH. Complete your details below and one of our Cruise Holiday Planners will call you to discuss your next holiday.

PLEASE NOTE: If you have an existing booking with a Travel Agent, please contact your agent directly if you have any questions relating to your booking.

Media Enquiries

For media queries from Australia and New Zealand trade and travel journalists, please contact MG Communications on +61 2 9904 0011. For media inquiries only, please call + 61 2 8424 8861.

Contacting our ships

The ship is contactable at all times (at sea or in port) on the numbers below, subject to weather conditions and satellite maintenance.

Satellite call rates apply. Calls to ships can be expensive so please check with your long distance service provider for rates.

The area code of '837' will automatically determine the location of the ship so you won't need to try and work out the ship's current location and substitute the correct code.

Pacific Aria

Joining P&O Fleet in November 2015.

Pacific Eden

Joining P&O Fleet in November 2015.

Pacific Dawn


00 11 1 321 837 6300
or 00 11 1 321 837 6301

New Zealand:

00 870 32 35 00 193

Pacific Jewel


00 11 1 321 837 6305
00 11 1 321 837 6306

New Zealand:

00 870 76 48 42 686

Pacific Pearl


00 11 1 321 837 6310
or 00 11 1 321 837 6311

New Zealand:

00 870 323 489 014
or 00 870 601 027 260