Reservations & General Enquiries

Call from Australia 1300 159 454

Call from New Zealand 0800 78 0716

International calls (from overseas) +612 9432 8500

Opening Times:
Monday - Friday 7am - 9pm AEDT
Saturday 8am - 6pm AEDT
Sunday Closed

For General Enquiries, email information@pocruises.com.au

If you would like to provide feedback about your cruise experience

You are welcome to send your email to: feedback@pocruises.com.au

Or if you prefer, please send your letter to:

Guest Relations
PO Box 1429
Chatswood NSW 2057

Plan Your Cruise with a Free Cruise Holiday Planner

If you love to book Direct, our team of Cruise Holiday Planners can help you arrange your personalised P&O Cruises holiday, ensuring that every detail is tailored to suit your needs so that your holiday is LIKE NO PLACE ON EARTH. To make a new booking, email PACHP@pocruises.com.au or complete your details below and we will call you back.

PLEASE NOTE: If you have an existing booking with a Travel Agent, please contact your agent directly if you have any questions relating to your booking.

Compassionate Refund Request:  

Fill out request form

Media Inquiries:

For media queries from Australia and New Zealand please contact P&O Cruises PR Manager Lyndsey Gordon on +61 2 8326 4116.

Contacting our ships:

PACIFIC ARIA

Australia: 0011 1 321 837 6315 or 0011 1 321 837 6316

PACIFIC EDEN

Australia: 0011 1 321 837 6320 or 0011 1 321 837 6321

PACIFIC DAWN

Australia: 0011 1 321 837 6300 or 0011 1 321 837 6301
New Zealand: 00 870 32 35 00 193

PACIFIC JEWEL

Australia: 0011 1 321 837 6305 or 0011 1 321 837 6306
New Zealand: 00 870 76 48 42 686

PACIFIC EXPLORER

Australia: 0011 1 321 837 6325  or 0011 1 321 837 6326