P&O Cruises Website Terms & Conditions

Carnival plc is a publicly listed company in the United Kingdom. Carnival plc, trading as P&O Cruises, has registered branches in Australia (ABN 23 107 998 443 2TA 5580), and New Zealand.

All of our websites (including,, , and are maintained by our Australian branch. Your use of the information, graphics and materials on our websites is governed by these website Terms and Conditions and our website Privacy Statement.

Third Party Websites

This site also contains links to other websites. These links do not imply that P&O Cruises endorses these websites or guarantees the reliability of the information they contain.. Such links are provided for your reference only. P&O Cruises does not control such websites and is not responsible for their contents or the privacy or other practices of such websites.

Computer Viruses

While it is very unlikely, P&O Cruises is not responsible for any computer problem (including virus transmission) you may experience as a result of visiting this site or any of its links.


P&O Cruises give notice that all information contained within the site is subject to alteration with or without notice. While all travel information contained within this website is correct at the time of publication, some details (such as itineraries or prices) could possibly change. Please check with your travel agent before booking your cruise with us.

Passage Conditions

Passengers are carried subject to our Passage Conditions and the conditions of other carriers concerned. Passengers should read the Passage Conditions outlined in our sales brochures. You can request a copy of our sales brochures by completing the relevant web form on our website. Our Passage Conditions can also be viewed at our HOW TO BOOK section of this site. The terms of our Passage Conditions shall prevail to the extent of any inconsistency with these website Terms and Conditions.

Limitation of Liability

Subject to any responsibilities implied by law and which cannot be excluded, we are not liable to you for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defence or settlement costs) whatsoever arising out of or referable to material on our websites, whether in contract, tort including negligence, statute or otherwise. Liability of P&O Cruises for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the supply of the goods or services again or the cash equivalent.


Unless expressly agreed otherwise, our websites are provided for use by Australian & New Zealand residents only. The law applicable to disputes arising from material on our websites is the law of New South Wales, Australia.

Copyright and Trademarks

Copyright in the material on our websites and any trademarks featured (eg. "P&O", "P&O Cruises") are owned or licensed by Carnival plc. The material on this site may only be reproduced for personal use or as otherwise prescribed under copyright legislation in Australia and New Zealand. To obtain permission to use this material for other purposes or to link to this site, please email the Web Editor at

Acceptance of and Changes to our Website Terms & Conditions

You acknowledge and accept that your use of our websites indicates your acceptance of these website Terms and Conditionsand our website Privacy Statement. We reserve any rights not expressly granted in these website Terms and Conditions.
These are the current website Terms and Conditionsand replace any other terms or conditions previously published. If we decide to change our website Terms and Conditions, we will post these changes on this page.

Crime Prevention and Response Guide

P&O Cruises has zero tolerance for crime on board its ships.  This guide is designed to offer information to all passengers on proper response procedures and available law enforcement processes in the event that an incident occurs.  

Passengers should immediately report missing persons and criminal activity to ship personnel so appropriate action may be taken to ensure the safety and security of all persons on board.  Timely reporting of an incident is also imperative so that necessary law enforcement notifications can be made as expeditiously as possible.  Incidents may be reported at any time by dialing 000 or the reception desk.  Missing persons or criminal activity may also be reported directly to the on board Security Department by dialing 000 or through the reception desk.  Any situations requiring medical assistance can be reported to the Medical Department at any time by dialing 000 or through the reception desk.

P&O Cruises reports all missing persons and serious criminal incidents such as homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by existing laws, firing or tampering with the vessel, or theft of money or property in excess of $10,000 to appropriate law enforcement authorities.  In addition to our own reporting policies and other legal requirements, on international voyages that embark or disembark in the United States, U.S. federal law requires P&O Cruises to report missing U.S. nationals and the above felonies to the U.S. Federal Bureau of Investigation (FBI) by telephone as soon as possible, to the U.S. Department of Homeland Security electronically, and to the U.S. Coast Guard in writing.  These U.S. requirements apply to all such incidents that occur on board in U.S. territorial waters, or at sea or in another country's territorial waters if the individuals involved are U.S. nationals.  The U.S. FBI may assert criminal jurisdiction in all of these circumstances.  Each of the countries visited, as well as the ship's country of registry, either United Kingdom or Malta, may also assert jurisdiction and impose additional reporting requirements. 

For missing persons or serious criminal incidents that occur within countries visited or their territorial waters, and for incidents within U.S. states, you may independently contact local law enforcement authorities.  You may also contact the U.S. FBI or U.S. Coast Guard for incidents that arise at any time during the voyage.  P&O Cruises encourages all passengers to learn as much as you can about the local laws and customs of the places you will visit.  Good resources are your library, your travel agent, and the embassies, consulates or tourist bureaus of the countries you will visit.  In addition, keep track of what is being reported in the media about recent developments in those countries.  Contact information for worldwide law enforcement agencies, victim advocacy services and government agencies is provided.  

Website Feedback  

If you have any comments or experience any problems in accessing this website (such as inactive links), please email the Web Editor at

Terms and Conditions  

Passengers are carried subject to our Terms and Conditions and the conditions of other carriers concerned. Passengers should read the Terms & Conditions outlined in our sales brochures. You can request a copy of our sales brochures by completing the relevant web form on our website. Terms and Conditions can also be viewed at our How to Book section of this site. Our Terms and Conditions shall prevail to the extent of any inconsistency with these website Terms and Conditions.

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