Do I need a passport and visa?
Passports, visas, vaccinations and other travel documentation are your responsibility.
Without the necessary passport (or government issued photo ID for domestic cruises), visas and/or vaccinations, local authorities may deny you boarding, prevent you from going ashore, issue a fine or deny the ship entry into the port. It is also your responsibility to ensure you have all the necessary documentation which permits you to travel.
For international cruises (cruises that visit a foreign port), passports must be valid for a minimum of six (6) months beyond the date of the cruise return. In addition, travel on our cruises will not revalidate an Australian or New Zealand re-entry visa. For more information, please visit www.passports.gov.au (Australian citizens) or www.passports.govt.nz (New Zealand citizens). For citizens of other countries, please contact your relevant national authority.
For standard Pacific Island and New Zealand itineraries (excluding Fiji and Papua New Guinea), visas may not be required as you will be considered in transit when you visit these ports as part of your cruise. If you are joining or leaving the ship in one of these countries, you are likely to require a visa. Some nationalities (excluding Australian and New Zealand passport holders) may require a visa for Fiji, even when transiting the country as part of your cruise.
Visas for Papua New Guinea and Vietnam will be issued upon arrival for all passengers and the applicable fee will be charged to your onboard account. Visas for Indonesia will be issued upon arrival for most passengers, including Australian and New Zealand passport holders, and the applicable fee will be charged to your onboard account. Visa fees are subject to change and will be advised onboard. We encourage other passport holders to check their visa requirements for Indonesia with the relevant consulate/embassy or visa service.
As visa requirements are always subject to change, please contact the relevant consulate/embassy or a visa service to confirm your individual visa requirements.
I am travelling on a domestic cruise (coastal or P&OSeaBreak cruise), do I need a passport?
For domestic cruises (cruises that do not visit a foreign port), a valid passport or government issued photo identification is required (Queensland ‘Adult Proof of Age Card’ will be accepted, however the older version of Queensland ‘Card 18+’ will not be accepted). For Australian domestic cruises, a current Medicare card can be used for passengers under 18 years of age. For New Zealand domestic cruises, an original or certified copy of the child’s birth certificate or a school pass with photo will be accepted for passengers under 18 years of age. Passengers who do not possess the required ID at check-in may be denied boarding.
Do I need travel insurance?
We strongly recommend you purchase appropriate international travel insurance at the time you pay your deposit. If you do not purchase travel insurance you may not be able to recover cancellation charges, medical costs, repatriation and other expenses that may arise if things to do not go according to plan. Australian Medicare, New Zealand ACC and private health insurance will not cover you for any medical costs on board. All cruises (even cruises that do not visit foreign ports) require international travel insurance.
You should not base your insurance decision on the assumption ‘it won’t happen to me’ – accidents or illness can happen to anyone. Daily hospital bills can cost more than AUD5000 per day. For further information or to purchase travel insurance:
Australian guests - please contact your Travel Agent or call our Customer Sales & Service team
New Zealand guests - please contact your Travel Agent
Where can I find more information on vaccinations?
Please contact your doctor or an approved public health travel advisory service such as the World Health Organisation (www.who.org). Information is also available from the Department of Foreign Affairs and Trade’s Smart Traveller (www.smartraveller.gov.au).