Will I need travel insurance? 

We strongly recommend that you take out comprehensive international travel insurance at the time you pay your deposit. Ensure your insurance covers you for general medical expenses, existing medical conditions, hospitalisation and medical evacuations.

If you plan on participating in sports such as scuba diving or parasailing...
ensure your policy covers these activities.
If you are going on a domestic cruise...
You still require international travel insurance as your cruise is outside the scope of Australian Medicare, the New Zealand Accident Compensation Corporation (ACC) and private health insurance.

Be aware when organising your insurance that uninsured travellers (or their families) are held personally liable for cancellation, medical and associated costs incurred at any time whether before the cruise, on board or overseas. Hospitalisation costs on board or outside of the country and medical evacuation costs are very expensive and are not covered by Medicare, ACC or private health insurance. Daily hospital bills can cost as much as AUD 5,000 per day. All consultations, treatments and medications are charged at private rates.

 Don't assume 'it won't happen to me' – accidents do happen. Please see the Department of Foreign Affairs website at smartraveller.gov.au or safetravel.govt.nz for more information.

For information on travel insurance:

Australian passengers

Please contact your travel agent or call 1300 653 852.

New Zealand passengers

Please contact your travel agent to arrange a policy.

Cruise Personaliser

Crewmember tugging hat
Our free Cruise Personaliser lets you update your pre-cruise information and see a summary of your booking at a glance. 
personalise your cruise

Nautical Glossary

Above board
On or above the deck, in plain view, not hiding anything.
Above-water hull
The hull section of a vessel above waterline, the visible part of a ship. Also, topsides.
Abaft the beam
Further aft than the beam: a relative bearing of greater than 90 degrees from the bow: "two points abaft the port beam".
Abandon ship!
An imperative to leave the vessel immediately, usually in the face of some imminent danger.
Daggerboard
A type of centerboard that is lifted vertically; often used in pairs.
Fender
An air or foam filled bumper used in boating to keep boats from banging into docks or each other.
Astern
Any distance behind a ship, as opposed to A-Head.
Gunnel
The large plank that runs along the upper part of a ship's side.
Water line
The line made by the water's edge when a ship has her full proportion of stores on board.
Fresh away
When your ship increases its velocity.

Need Help?

Find answers to all your questions.

What payment options do I have to pay for my cruise?
Accepted payment with selected credit cards (1.5% surcharge applies). More info here.
Once onboard, how do I pay for extra items?
Multiple ways of purchasing goods onboard are available to you - from Credit Cards to cash. More info here.
I have kids. What facilities do you have for children?
Qualified staff run a great choice of awesome activities for kids of all ages, giving you the option to spend the day child-free. Here's how it works.
What's actually included in the cruise price?
Accommodation, all main meals, entertainment and use of facilities such as swimming pools, gym, spas, table tennis, children's centres (excluding late night group child-minding) and library are all included in your cruise package.
What are the different types of cabins available? What's the difference between them?
Choose from outstanding balcony cabins with ocean views, great-value internal cabins, 4-berth options to share with family or friends or outside cabins with windows. Click here for more information.

For the answers to many other questions check out our Frequently Asked Questions

Internet Access

Passenger using a laptop
Internet access is available on all P&O Cruises ships in our on-board Internet Café.
Internet Access