What else does P&O need to know about?
- If you use a wheelchair or have other special needs…
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We must be notified of wheelchair usage and/or any special needs at time of booking. We have wheelchair-accessible cabins on all P&O Cruises ships, subject to availability at the time of request. We also have specialised kits for hearing impaired passengers available upon request at time of booking. If you require a mobility device, you must provide your own.
Call P&O Cruises Customer Care Department on 1300 653 852 (AU) or 0800 444 762 (NZ).
- If you require special assistance going to and from the ship...
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Please contact us well in advance, as lift-equipped transport may not be available in your port of embarkation or disembarkation.
Call 13 24 69 (Australia) or 0800 951 200 (New Zealand).
- If you have any special medical requirements or equipment...
- It's important that you let us know of any special medical requirements or equipment at time of booking or at least 60 days prior to sailing.
- If you require a special diet…
- P&O Cruises are happy to meet your request for vegetarian or other special dietary requirements (some limited) wherever we can. Special diet requests must be authorised in advance, so please advise us at the time you make your booking, or at least 60 days prior to sailing.
- If you are travelling with children…
- Please let us know when you book, as there are some restrictions based on age.
Cruise Personaliser
Our free Cruise Personaliser lets you update your pre-cruise information and see a summary of your booking at a glance.
personalise your cruise
Nautical Glossary
- Above board
On or above the deck, in plain view, not hiding anything.
- Above-water hull
The hull section of a vessel above waterline, the visible part of a ship. Also, topsides.
- Bear down
Turn away from the wind, often with reference to a transit.
- Fender
An air or foam filled bumper used in boating to keep boats from banging into docks or each other.
- Starboard
The right hand side of the ship when looking forward
- Astern
Any distance behind a ship, as opposed to A-Head.
- Dog-watch
The watches from four to six and six to eight in the evening.
- Hoy
A particular kind of vessel.
- Water line
The line made by the water's edge when a ship has her full proportion of stores on board.
- Fresh away
When your ship increases its velocity.
Next
Need Help?
Find answers to all your questions.
- What payment options do I have to pay for my cruise?
- Accepted payment with selected credit cards (1.5% surcharge applies). More info here.
- Once onboard, how do I pay for extra items?
- Multiple ways of purchasing goods onboard are available to you - from Credit Cards to cash. More info here.
- I have kids. What facilities do you have for children?
- Qualified staff run a great choice of awesome activities for kids of all ages, giving you the option to spend the day child-free. Here's how it works.
- What's actually included in the cruise price?
- Accommodation, all main meals, entertainment and use of facilities such as swimming pools, gym, spas, table tennis, children's centres (excluding late night group child-minding) and library are all included in your cruise package.
- What are the different types of cabins available? What's the difference between them?
- Choose from outstanding balcony cabins with ocean views, great-value internal cabins, 4-berth options to share with family or friends or outside cabins with windows. Click here for more information.
For the answers to many other questions check out our Frequently Asked Questions
Internet Access
Internet access is available on all P&O Cruises ships in our on-board Internet Café.
Internet Access