What do I need to prepare for my cruise?
- Advise us in writing of any medical condition/disability that you may have, including pregnancy at the time of booking.
- Advise us of any special dietary requirements that you may have at the time of booking.
- Read and understand the terms and conditions at the time of deposit.
- Arrange a travel insurance policy with P&O Cruises or your travel agent at the time of deposit at the time of deposit.
- Check your visa requirements with your relevant consulate, embassy or online visa service provider such as www.visalink.com.au or www.travcour.co.nz at least 75 days prior to your departure.
- Verify with your doctor if any vaccinations are required for your cruise.
- Ensure that you passport or government issued photo identification is valid for 6 months beyond the date of the cruise return. Please note, Australian residents do not need a passport or visa for any cruise that does not visit a foreign port; however, government issued photo identification is required (Queensland Proof of Age cards will not be accepted).This is to be completed 45 days prior to departure.
Pre-reserve your shore tours via 'Cruise Personliser' at pocruises.com.au or pocruises.co.nz. This can be done at any time from 75 days to 10 days prior.
- Pack any medication and medical devices that you may need.
- Provide friends and family with information on how to reach you at sea.
Cruise Personaliser
Our free Cruise Personaliser lets you update your pre-cruise information and see a summary of your booking at a glance.
personalise your cruise
Nautical Glossary
- Act of Pardon / Act of Grace
A letter from a state or power authorising action by a privateer. Also see Letter of Marque.
- Abaft
Toward the stern, relative to some object ("abaft the fore hatch").
- Daggerboard
A type of centerboard that is lifted vertically; often used in pairs.
- Dayboard
The daytime identifier of an aid to navigation presenting one of several standard shapes (square, triangle, rectangle) and colors (red, green, white, orange, yellow, or black).
- Fast
Fastened or held firmly (fast aground: stuck on the seabed; made fast: tied securely).
- Starboard
The right hand side of the ship when looking forward
- Astern
Any distance behind a ship, as opposed to A-Head.
- Dog-watch
The watches from four to six and six to eight in the evening.
- Griping
The inclination of a ship to run to windward.
- Fresh away
When your ship increases its velocity.
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Need Help?
Find answers to all your questions.
- What payment options do I have to pay for my cruise?
- Accepted payment with selected credit cards (1.5% surcharge applies). More info here.
- Once onboard, how do I pay for extra items?
- Multiple ways of purchasing goods onboard are available to you - from Credit Cards to cash. More info here.
- I have kids. What facilities do you have for children?
- Qualified staff run a great choice of awesome activities for kids of all ages, giving you the option to spend the day child-free. Here's how it works.
- What's actually included in the cruise price?
- Accommodation, all main meals, entertainment and use of facilities such as swimming pools, gym, spas, table tennis, children's centres (excluding late night group child-minding) and library are all included in your cruise package.
- What are the different types of cabins available? What's the difference between them?
- Choose from outstanding balcony cabins with ocean views, great-value internal cabins, 4-berth options to share with family or friends or outside cabins with windows. Click here for more information.
For the answers to many other questions check out our Frequently Asked Questions
Internet Access
Internet access is available on all P&O Cruises ships in our on-board Internet Café.
Internet Access