Travel insurance 

We recommend you purchase appropriate international travel insurance when you pay your deposit. If you don’t, you won’t be able to claim for any cancellation charges, medical costs, repatriation or other expenses that may arise if things don’t go according to plan.

As Australian Medicare, New Zealand ACC and private health insurance won’t cover you for medical costs onboard, all cruises (even domestic cruises) require international travel insurance.

For further information or to purchase travel insurance:

  • Australian guests - please contact your Travel Agent or call 13 24 94
  • New Zealand guests - please contact your Travel Agent.

 

Cruise Control

Cruise Control lets you update your pre-cruise information and see a summary of your booking at a glance. 
personalise your cruise

Nautical Glossary

Act of Pardon / Act of Grace
A letter from a state or power authorising action by a privateer. Also see Letter of Marque.
Dayboard
The daytime identifier of an aid to navigation presenting one of several standard shapes (square, triangle, rectangle) and colors (red, green, white, orange, yellow, or black).
Handy billy
A loose block and tackle with a hook or tail on each end, which can be used wherever it is needed. Usually made up of one single and one double block.
Starboard
The right hand side of the ship when looking forward
Astern
Any distance behind a ship, as opposed to A-Head.
Griping
The inclination of a ship to run to windward.
Gunnel
The large plank that runs along the upper part of a ship's side.
Shallow, not deep.
Shoal
Under the lee of the shore
Close to the shore, which lies to windward of the ship.
Fresh away
When your ship increases its velocity.

Need Help?

Find answers to all your questions.

What payment options do I have to pay for my cruise?
Accepted payment with selected credit cards (1.5% surcharge applies). More info here.
Once onboard, how do I pay for extra items?
Multiple ways of purchasing goods onboard are available to you - from Credit Cards to cash. More info here.
I have kids. What facilities do you have for children?
Qualified staff run a great choice of awesome activities for kids of all ages, giving you the option to spend the day child-free. Here's how it works.
What's actually included in the cruise price?
Accommodation, all main meals, entertainment and use of facilities such as swimming pools, gym, spas, table tennis, children's centres (excluding late night group child-minding) and library are all included in your cruise package.
What are the different types of cabins available? What's the difference between them?
Choose from outstanding balcony cabins with ocean views, great-value internal cabins, 4-berth options to share with family or friends or outside cabins with windows. Click here for more information.

For the answers to many other questions check out our Frequently Asked Questions

Internet Access

Passenger using a laptop
Wireless internet and internet cafes are available on all P&O Cruises ships (charges apply).
Internet Access