Accessibility 

P&O Cruises will make every effort to accommodate passengers with disabilities. We must be notified of wheelchair usage and/or any special needs at the time of booking. We have wheelchair-accessible cabins on all P&O Cruises ships, subject to availability at the time of request. We also have specialised kits for hearing impaired passengers available, upon request at time of booking. If you require a mobility device, you must provide your own. If you have any special requirements or questions regarding mobility, please inform your travel agent, or contact our Telephone Sales & Service Team. When bringing your own wheelchair, we highly recommend collapsibles wheelchair, as the width of cabin doors may vary. Some P&O Cruises ships have areas that are not wheelchair accessible.

Ports Accessed via Ship's Tender

It is important to note that access to tender ports may be restricted and this may limit your tour options or restrict access to these ports. Do not worry if you cannot get off the ship, we still have plenty of fun activities for you on board!

Shore Tours

Many of our shore tours are suitable for people with limited mobility. However, access to tender ports may be restricted. Our shore tours staff will happily suggest suitable tour itineraries to accommodate your mobility needs. Please note any additional costs incurred are the responsibility of each passenger.

Cruise Personaliser

Crewmember tugging hat
Our free Cruise Personaliser lets you update your pre-cruise information and see a summary of your booking at a glance. 
personalise your cruise

Nautical Glossary

Above-water hull
The hull section of a vessel above waterline, the visible part of a ship. Also, topsides.
Abaft
Toward the stern, relative to some object ("abaft the fore hatch").
Abaft the beam
Further aft than the beam: a relative bearing of greater than 90 degrees from the bow: "two points abaft the port beam".
Abandon ship!
An imperative to leave the vessel immediately, usually in the face of some imminent danger.
Beam ends
The sides of a ship. "On her beam ends" may mean the vessel is literally on her side and possibly about to capsize; more often, the phrase means the vessel is listing 45 degrees or more.
Daggerboard
A type of centerboard that is lifted vertically; often used in pairs.
Dayboard
The daytime identifier of an aid to navigation presenting one of several standard shapes (square, triangle, rectangle) and colors (red, green, white, orange, yellow, or black).
Shallow, not deep.
Shoal
Under the lee of the shore
Close to the shore, which lies to windward of the ship.
Fresh away
When your ship increases its velocity.

Need Help?

Find answers to all your questions.

What payment options do I have to pay for my cruise?
Accepted payment with selected credit cards (1.5% surcharge applies). More info here.
Once onboard, how do I pay for extra items?
Multiple ways of purchasing goods onboard are available to you - from Credit Cards to cash. More info here.
I have kids. What facilities do you have for children?
Qualified staff run a great choice of awesome activities for kids of all ages, giving you the option to spend the day child-free. Here's how it works.
What's actually included in the cruise price?
Accommodation, all main meals, entertainment and use of facilities such as swimming pools, gym, spas, table tennis, children's centres (excluding late night group child-minding) and library are all included in your cruise package.
What are the different types of cabins available? What's the difference between them?
Choose from outstanding balcony cabins with ocean views, great-value internal cabins, 4-berth options to share with family or friends or outside cabins with windows. Click here for more information.

For the answers to many other questions check out our Frequently Asked Questions

Internet Access

Passenger using a laptop
Internet access is available on all P&O Cruises ships in our on-board Internet Café.
Internet Access