Accessibility 

P&O Cruises will make every effort to accommodate passengers with disabilities. We must be notified of wheelchair usage and/or any special needs at the time of booking. We have wheelchair-accessible cabins on all P&O Cruises ships, subject to availability at the time of request. We also have specialised kits for hearing impaired passengers available, upon request at time of booking. If you require a mobility device, you must provide your own. If you have any special requirements or questions regarding mobility, please inform your travel agent, or contact our Telephone Sales & Service Team. When bringing your own wheelchair, we highly recommend collapsibles wheelchair, as the width of cabin doors may vary. Some P&O Cruises ships have areas that are not wheelchair accessible.

Ports Accessed via Ship's Tender

It is important to note that access to tender ports may be restricted and this may limit your tour options or restrict access to these ports. Do not worry if you cannot get off the ship, we still have plenty of fun activities for you on board!

Shore Tours

Many of our shore tours are suitable for people with limited mobility. However, access to tender ports may be restricted. Our shore tours staff will happily suggest suitable tour itineraries to accommodate your mobility needs. Please note any additional costs incurred are the responsibility of each passenger.

Cruise Personaliser

Crewmember tugging hat
Our free Cruise Personaliser lets you update your pre-cruise information and see a summary of your booking at a glance. 
personalise your cruise

Nautical Glossary

Above board
On or above the deck, in plain view, not hiding anything.
Abeam
On the beam, a relative bearing at right angles to the centerline of the ship's keel.
Dayboard
The daytime identifier of an aid to navigation presenting one of several standard shapes (square, triangle, rectangle) and colors (red, green, white, orange, yellow, or black).
Fender
An air or foam filled bumper used in boating to keep boats from banging into docks or each other.
Beating to windward
Making progress against the direction of the wind, by steering alternately close-hauled on the starboard and larboard tacks.
Dog-watch
The watches from four to six and six to eight in the evening.
Gunnel
The large plank that runs along the upper part of a ship's side.
Water line
The line made by the water's edge when a ship has her full proportion of stores on board.
Under the lee of the shore
Close to the shore, which lies to windward of the ship.
Fresh away
When your ship increases its velocity.

Need Help?

Find answers to all your questions.

What payment options do I have to pay for my cruise?
Accepted payment with selected credit cards (1.5% surcharge applies). More info here.
Once onboard, how do I pay for extra items?
Multiple ways of purchasing goods onboard are available to you - from Credit Cards to cash. More info here.
I have kids. What facilities do you have for children?
Qualified staff run a great choice of awesome activities for kids of all ages, giving you the option to spend the day child-free. Here's how it works.
What's actually included in the cruise price?
Accommodation, all main meals, entertainment and use of facilities such as swimming pools, gym, spas, table tennis, children's centres (excluding late night group child-minding) and library are all included in your cruise package.
What are the different types of cabins available? What's the difference between them?
Choose from outstanding balcony cabins with ocean views, great-value internal cabins, 4-berth options to share with family or friends or outside cabins with windows. Click here for more information.

For the answers to many other questions check out our Frequently Asked Questions

Internet Access

Passenger using a laptop
Internet access is available on all P&O Cruises ships in our on-board Internet Café.
Internet Access