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Departing from the Ship 

If you are departing the arrival city after the day you leave the ship, or if you have made your own flight arrangements, you are required to make your own way to the airport. Please be advised that disembarkation may take up to four hours after the scheduled arrival of the ship as we have hundreds of passengers to disembark and clear through Immigrations and Customs.

Passengers Departing from the Ship Independently

After collecting your luggage and clearing Customs and quarantine, you will be directed to the exit doors. If your friends or relatives are meeting you at the wharf, please be advised that disembarkation may take up to four hours after the scheduled arrival of the ship in order to clear Immigration and Customs.

Passengers Departing on P&O Cruises Arranged Flights

After collecting your luggage and clearing Customs and quarantine, you will be directed to the P&O Cruises Representative who will direct you to a coach for transfer to the airport.

Next section: On Board Your Ship

Your Cruise Handbook

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Nautical Glossary

Above board
On or above the deck, in plain view, not hiding anything.
Act of Pardon / Act of Grace
A letter from a state or power authorising action by a privateer. Also see Letter of Marque.
Fender
An air or foam filled bumper used in boating to keep boats from banging into docks or each other.
Handy billy
A loose block and tackle with a hook or tail on each end, which can be used wherever it is needed. Usually made up of one single and one double block.
Astern
Any distance behind a ship, as opposed to A-Head.
Griping
The inclination of a ship to run to windward.
Hoy
A particular kind of vessel.
Lee-side
The half of a ship, lengthwise, which lies between a line drawn through the middle of her length and the side, which is farthest from the point of wind.
Shallow, not deep.
Shoal
Fresh away
When your ship increases its velocity.

Need Help?

Find answers to all your questions.

What payment options do I have to pay for my cruise?
Accepted payment methods include; cash, cheque, direct bank deposit and selected credit cards (1% surcharge applies). More info here.
Once onboard, how do I pay for extra items?
Multiple ways of purchasing goods onboard are available to you - from Credit Cards to cash. More info here.
I have kids. What facilities do you have for children?
Qualified staff run a great choice of awesome activities for kids of all ages, giving you the option to spend the day child-free. Here's how it works.
What's actually included in the cruise price?
Accommodation, all main meals, entertainment and use of facilities such as swimming pools, gym, spas, table tennis, children's centres (excluding late night group child-minding) and library are all included in your cruise package.
What are the different types of cabins available? What's the difference between them?
Choose from outstanding balcony cabins with ocean views, great-value internal cabins, 4-berth options to share with family or friends or outside cabins with windows. Click here for more information.

For the answers to many other questions check out our Frequently Asked Questions

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Internet access is available on all P&O Cruises ships in our on-board Internet Café.
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